Terms of conditions

Terms and Conditions ("Terms")

These Terms and Conditions ("Terms") govern your use of the BH Cruises Corp. website and services. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.

Booking and Reservations:

When making a booking or reservation through our website or customer service channels, you agree to provide accurate, complete, and up-to-date information.
All bookings are subject to availability and confirmation by BH Cruises Corp.
Prices, itineraries, and availability of cruises are subject to change without notice.

Payment:

Payment for bookings must be made in full at the time of reservation, unless otherwise stated.
We accept various payment methods, including credit/debit cards and electronic transfers.
Prices are inclusive of taxes and fees unless otherwise specified.

Cancellation and Refunds:

Cancellation policies vary depending on the specific cruise package booked. Please refer to the cancellation policy provided at the time of booking.
Refunds, if applicable, will be processed according to the terms of the cancellation policy.

Intellectual Property:

All content, including but not limited to text, images, logos, and graphics, on the BH Cruises Corp. website is the property of BH Cruises Corp. and is protected by copyright and other intellectual property laws.
You may not use, reproduce, modify, or distribute any content from our website without prior written consent from BH Cruises Corp.

Disclaimer of Liability:

BH Cruises Corp. is not liable for any loss, injury, or damage resulting from your use of our website or services, including but not limited to any errors, omissions, or inaccuracies in the content provided.
We are not responsible for any delays, cancellations, or changes to your travel plans that may occur due to circumstances beyond our control, including but not limited to weather conditions, natural disasters, or government regulations.

Limitation of Liability:

To the maximum extent permitted by law, BH Cruises Corp. shall not be liable for any indirect, incidental, consequential, or punitive damages, including, but not limited to, loss of profits, data, or use, arising out of or in connection with your use of our services or website, even if we have been advised of the possibility of such damages.
In no event shall BH Cruises Corp.'s total liability to you for any and all claims, whether in contract, tort, or otherwise, exceed the total amount paid by you, if any, for the specific cruise or service that gave rise to the claim.

Dispute Resolution and Arbitration:

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation between the parties.
If such negotiation fails, the dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Orleans Parish, Louisiana, and the language of arbitration shall be English.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

Data Protection and Privacy:

By using our website or services, you agree to the collection, use, and sharing of your personal information as described in our Privacy Policy, which complies with applicable data protection regulations, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
You have the right to request access, correction, or deletion of your personal information by contacting us at [email protected].

Right to Refuse Service:

BH Cruises Corp. reserves the right to refuse service or cancel any booking at our sole discretion, including but not limited to instances where the booking is suspected to be fraudulent or where the customer fails to comply with these Terms.

Governing Law and Jurisdiction:

These Terms are governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms shall be resolved exclusively by the state or federal courts located in Orleans Parish, Louisiana, and you consent to the personal jurisdiction of such courts.

Changes to Terms:

BH Cruises Corp. reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you may not access or use our website or services. If you have any questions or concerns about these Terms, please contact us at [email protected].

Company Information:

BH Cruises Corp.
Address: 1515 Poydras St, New Orleans, LA 70112, USA
E-mail: [email protected]
Phone number: +1-844-939-4882